Clear answers before you book.
Learn about appointments, prices, insurance and what to expect from online care.
How much is a clinical appointment?
An initial clinical visit is $85 for 45 minutes. A follow-up is $39.90 for 20 minutes, and an extended visit is $115 for 45 minutes. Confirm the selected service and final price when booking.
How much is self-pay mental health care?
An initial psychiatric evaluation is $200 for 60 minutes. A psychiatric follow-up is $110 for 30 minutes. Individual psychotherapy is $200 for 60 minutes. For appointments through Headway, your cost depends on your plan and coverage verification.
Can I have my appointment outside Florida?
No. You must be physically located in Florida during your Rio Breeze appointment, even if your home address is in Florida.
What services are available?
Online clinical visits, psychiatric evaluations, psychiatric follow-ups, individual psychotherapy and ongoing mental health care. Before booking for a child or teenager, contact us to confirm whether the service is available for their age.
Are appointments available in English?
Yes. You can speak with Sheyla in English or Portuguese. Choose the language you feel most comfortable using.
How do I book?
Use the Book button at the top of the site. Choose self-pay care or mental health with insurance, then follow the steps on the booking platform. Check your confirmation email after completing your booking.
Are same-day appointments available?
Appointments depend on the times available in the booking calendar. Immediate or same-day care is not guaranteed.
Do you accept insurance?
Clinical care is self-pay. For mental health, eligible patients may use participating Aetna, Ascension, Carelon Behavioral Health or Cigna plans through Headway. Verify your specific coverage, copay and deductible before booking.
How do payment and cancellation work?
Private appointments are paid by card when you book. Cancellations more than 24 hours before the appointment carry a $40 administrative fee. Cancellations less than 24 hours before the appointment and missed appointments forfeit the amount paid. Review the full policy when booking. Headway appointments follow the policies shown on that platform.
Will I receive a prescription?
Prescriptions and renewals depend on an individual clinical assessment. Booking an appointment does not guarantee a specific medication.
Can every concern be treated online?
No. Some symptoms require an in-person exam, testing, a referral or urgent care. Sheyla will discuss appropriate next steps based on your assessment.
What device do I need?
A phone, tablet or computer with a camera, microphone and reliable internet. Join from a private, quiet location.
Where should I send health information?
Use the care platform and the instructions provided for your appointment. WhatsApp and social media are for scheduling and general questions. Do not send clinical records or payment details through those channels.
What should I do in an emergency?
Call 911 or go to the nearest emergency department. For emotional crisis or suicide support, call or text 988. Do not wait for a website or WhatsApp response.